Other times, you may have trouble hearing other people through your headphones, despite your own sound coming through. Sometimes, the microphone input on your headphones isn’t communicating with Zoom so that you can hear other people, but they can’t hear you. Depending on a few factors - including whether you’re using the Zoom phone app or the Zoom desktop client - there are several ways to fix your connection. There are a few reasons why your headphones may not be working on Zoom. If you’ve been there, here’s how to fix headphones not working on Zoom so you can chat easily. It’s easy to give up using headphones altogether when you can’t figure out the issue. Of course, you might assume you’re muted on Zoom, only to find you aren’t. One of these is when you try to use new headphones with the video conferencing platform, and they aren’t working. By now, you’re likely used to all the quirks that come along with using Zoom, but they're always other issues that arise.
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